Auto and Marine Parts Counter Sales, Automotive Service Writer
Lakeland Auto & Marine Lakeland Auto & Marine Port Clinton, OH Port Clinton, OH Full-time Full-time $35,000 - $55,000 a year $35,000 - $55,000 a year 6 days ago 6 days ago 6 days ago Our company is searching for a highly motivated and experienced auto and marine parts salesperson along with automotive service writing.
Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures scheduling our technicians, and selling parts over the counter.
To qualify for the role, the ideal candidate will have proven experience working in an automotive or marine customer service position, with excellent knowledge of the latest industry trends and techniques.
In addition to being an excellent communicator (written and verbal), you will also demonstrate strong leadership and interpersonal skills.
Responsibilities:
Maintain inventory Respond to customer service issues in a timely manner.
Create effective customer service procedures, policies, and standards.
Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
Maintain accurate records and document all customer service activities and discussions.
Stay informed on the latest industry techniques and methods.
Manage technicians and distribute work effectively based on their skillset.
Schedule our service department.
Assist with parts sales at our parts/service counter.
Requirements:
A minimum of 2 years' proven experience in a customer service position.
Proficiency in Microsoft Office and customer service software.
Outstanding written and verbal communication skills.
Good understanding of management practices and techniques.
Excellent leadership and interpersonal skills.
Ability to multitask.
Able to be to work on time
Benefits:
100% company paid health insurance Simple IRA with company 3% salary match Paid vacation Wage based on experience Job Type:
Full-time Pay:
$35,000.
00 - $55,000.
00 per year
Benefits:
Employee discount Health insurance Paid time off Professional development assistance Retirement plan Vision insurance Schedule:
8 hour shift Monday to Friday Ability to commute/relocate:
Port Clinton, OH 43452:
Reliably commute or planning to relocate before starting work (Required) License/Certification:
ASE Certification (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures scheduling our technicians, and selling parts over the counter.
To qualify for the role, the ideal candidate will have proven experience working in an automotive or marine customer service position, with excellent knowledge of the latest industry trends and techniques.
In addition to being an excellent communicator (written and verbal), you will also demonstrate strong leadership and interpersonal skills.
Responsibilities:
Maintain inventory Respond to customer service issues in a timely manner.
Create effective customer service procedures, policies, and standards.
Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
Maintain accurate records and document all customer service activities and discussions.
Stay informed on the latest industry techniques and methods.
Manage technicians and distribute work effectively based on their skillset.
Schedule our service department.
Assist with parts sales at our parts/service counter.
Requirements:
A minimum of 2 years' proven experience in a customer service position.
Proficiency in Microsoft Office and customer service software.
Outstanding written and verbal communication skills.
Good understanding of management practices and techniques.
Excellent leadership and interpersonal skills.
Ability to multitask.
Able to be to work on time
Benefits:
100% company paid health insurance Simple IRA with company 3% salary match Paid vacation Wage based on experience Job Type:
Full-time Pay:
$35,000.
00 - $55,000.
00 per year
Benefits:
Employee discount Health insurance Paid time off Professional development assistance Retirement plan Vision insurance Schedule:
8 hour shift Monday to Friday Ability to commute/relocate:
Port Clinton, OH 43452:
Reliably commute or planning to relocate before starting work (Required) License/Certification:
ASE Certification (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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